How is this different from a secretary or an office manager?

A secretary is in the office and handles what happens there. An Operations Manager takes ownership of the whole area, and you pay only for hours actually worked. The two can work together.

Who sees the office's information?

Only whoever is actually handling it. Access is limited, every action is documented, and sensitive decisions always go through a person.

Can we start with one area?

Yes. You can start with vendors or maintenance and expand once you see it working. The scope of hours is set during the intro call.

What happens when the Operations Manager is on vacation?

The operational memory lives in the system, not in one person's head, so the work continues. You pay only for hours worked, not for vacation or sick days.

Operations Management for Small Offices

This is Ankora's Personal Operations Management in practice, an alternative to hiring a personal assistant for executives, the self-employed, growing companies and small offices.

In short

A small office, such as a law firm, an accounting practice, an architecture studio or an investment office, runs like a company without an operations department. Vendors, maintenance, travel and admin fall on people who should be working on clients. Ankora gives small offices in Israel a dedicated Operations Manager, backed by AI orchestration, who brings all of these areas into one place, with limited access, full documentation and confidentiality by default. You pay only for time actually worked, with no added headcount.

What it looks like in practice

Ongoing office maintenance

Air conditioning, cleaning, printers, connectivity and small renovations. Your Operations Manager coordinates vendors, checks the work was done properly and tracks recurring service.

Vendors everyone calls and nobody manages

The facilities company, the IT provider, insurance, couriers. Every request goes through one address, and the system keeps what was agreed with each vendor.

Travel and events

A client meeting abroad, a conference, a team event. Your Operations Manager coordinates every part, with full transparency to whoever needs to know.

Admin involving sensitive information

License renewals, requests to authorities and documents not everyone should see. Access is limited to whoever is handling it, and every action is documented.

What Ankora takes on

Ongoing operational management

Maintenance, vendors and quality control across several areas at once.

Team coordination

Events, travel and commitments, coordinated with full transparency.

Absolute discretion

Limited access, full documentation, confidentiality by default.

What changes after a month

The professionals in the office work on clients, not on vendors.
Every vendor has one point of contact, and every job is documented.
The office gains the operational capacity of a large company, without changing its size.

One management layer for the complexity of several areas of responsibility.